:root{
  --ink:#182235;
  --muted:#6f7b8d;
  --line:#e2e8f0;
  --green:#2878ed;
  --green-dark:#1765dc;
  --green-soft:#eaf3ff;
  --bg:#f7f9fc;
  --white:#fff;
  --sidebar:#fff;
  --blue:#2878ed;
  --blue-dark:#1765dc;
  --blue-soft:#eaf3ff;
  --shadow-sm:0 1px 2px rgba(23,38,63,.04),0 4px 14px rgba(23,38,63,.045);
  --shadow-md:0 18px 46px rgba(23,38,63,.14);
  --radius:12px;
}

html,body{min-width:320px;background:var(--bg);color:var(--ink)}
body{font-size:14px;overflow-x:hidden}
button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,[tabindex]:focus-visible{outline:3px solid rgba(40,120,237,.18);outline-offset:2px}
.primary{background:var(--blue);box-shadow:0 5px 14px rgba(40,120,237,.2)}
.primary:hover:not(:disabled){background:var(--blue-dark)}
.field input:focus,.field select:focus{border-color:var(--blue);box-shadow:0 0 0 3px rgba(40,120,237,.1)}
.toast{top:82px;background:#19263a;border:1px solid rgba(255,255,255,.1);box-shadow:var(--shadow-md)}
.modal-backdrop{background:rgba(16,28,47,.54)}
.modal{border-color:var(--line);border-radius:16px;box-shadow:0 28px 70px rgba(16,28,47,.24)}

/* Global navigation */
.app-shell{display:block;min-height:100vh;background:var(--bg)}
.sidebar{
  position:fixed;inset:0 0 auto 0;z-index:100;width:100%;height:68px;padding:0 18px;
  display:flex;flex-direction:row;align-items:center;gap:10px;background:#fff;color:var(--ink);
  border:0;border-bottom:1px solid var(--line);box-shadow:0 1px 0 rgba(24,34,53,.02);
}
.brand{height:68px;padding:0 14px 0 0;gap:10px;font-size:17px;color:var(--ink);white-space:nowrap}
.brand-mark{width:36px;height:36px;border-radius:11px;background:linear-gradient(145deg,#3d8bff,#1765dc);font-size:18px;box-shadow:0 7px 16px rgba(40,120,237,.25)}
.brand-dot{color:var(--blue)}
.company-switch{order:1;width:auto;min-width:138px;max-width:220px;min-height:40px;padding:5px 10px;border:1px solid var(--line);background:#f5f8fc;color:var(--ink);border-radius:10px}
.company-switch:hover{border-color:#cbd7e8;background:#eef3f9}
.company-switch small{display:none}
.company-switch strong{display:block;max-width:130px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px}
.company-switch .company-logo{width:28px;height:28px;border-radius:8px;background:#dcecff;color:#1e64bd}
.company-switch .chevron{color:#7d8999}
.company-menu{top:58px;left:164px;width:220px;background:#fff;border:1px solid var(--line);box-shadow:var(--shadow-md);z-index:120}
.company-menu button{color:var(--ink)}
.company-menu button:hover{background:#f1f5fa}
.company-menu .company-logo.add{background:var(--blue-soft);color:var(--blue)}
.sidebar nav{order:2;display:flex;align-items:center;gap:4px;margin:0 0 0 8px;min-width:0}
.sidebar nav p{display:none}
.nav-item{width:auto;min-height:38px;margin:0;padding:0 12px;gap:8px;border-radius:9px;color:#647186;font-size:11px;white-space:nowrap}
.nav-item span{width:18px;height:18px}
.nav-item:hover{background:#f3f6fa;color:#2f4058}
.nav-item.active{background:var(--blue-soft);color:var(--blue-dark);box-shadow:none}
.nav-item.active span{color:var(--blue)}
.nav-item .badge{margin-left:1px;background:var(--blue);box-shadow:none}
.sidebar>.profile{order:3;margin:0 0 0 auto;padding:0 0 0 12px;border:0;border-left:1px solid var(--line);min-width:160px}
.profile .avatar{width:36px;height:36px;background:#deebff;color:#1857a8}
.profile strong{color:var(--ink);font-size:11px}
.profile small{color:var(--muted);font-size:8px}
.profile button{color:#778499}
.profile button:hover{background:#f1f5fa;color:var(--ink)}
.profile-menu{position:fixed;top:59px;right:18px;bottom:auto;left:auto;width:190px;background:#fff;color:var(--ink);border:1px solid var(--line);box-shadow:var(--shadow-md);z-index:120}
.profile-menu button{color:var(--ink)}
.profile-menu button:hover{background:#f1f5fa}
.app-shell>main{margin-left:0;padding-top:68px;width:100%;min-height:100vh;background:var(--bg)}

/* Inbox shell */
.inbox-page{height:calc(100vh - 68px);overflow:hidden;background:#fff}
.topbar{height:54px;padding:0 16px 0 20px;background:#fff;border-bottom:1px solid var(--line)}
.topbar h1{font:700 15px Manrope;color:var(--ink)}
.topbar p{display:none}
.top-actions{gap:7px}
.top-actions button{height:36px}
.icon-btn,.filter-btn{border-color:var(--line);background:#fff;color:#647186;border-radius:9px}
.icon-btn:hover,.filter-btn:hover,.icon-btn.active,.filter-btn.active{background:var(--blue-soft);border-color:#bfd6f7;color:var(--blue-dark)}
.top-actions .primary{padding:0 14px;border-radius:9px}
.inbox-grid{grid-template-columns:350px minmax(480px,1fr) 340px;height:calc(100vh - 122px);min-height:0;background:#fff}
.conversation-list,.chat-panel,.details-panel{border-color:var(--line);background:#fff}
.conversation-list{overflow:hidden;display:flex;flex-direction:column}
.list-tools{padding:11px 11px 8px}
.search{height:38px;border:1px solid var(--line);background:#f5f8fc;border-radius:9px}
.search:focus-within{border-color:#b5cff3;box-shadow:0 0 0 3px rgba(40,120,237,.08);background:#fff}
.search input{font-size:11px;color:var(--ink)}
.filter-btn{width:38px;height:38px}
.tabs{padding:0 12px;gap:20px;border-bottom:1px solid var(--line)}
.tabs button{padding:8px 0 10px;font-size:10px;color:#738095;opacity:1!important;cursor:pointer!important}
.tabs button.active{color:var(--blue-dark);border-bottom-color:var(--blue)}
.tabs b{background:#edf2f8;color:#637086}
.tabs button.active b{background:#dcecff;color:#1765dc}
.list-caption{padding:12px 13px 7px;color:#8994a5}
.list-caption button{color:#728095}
#conversationItems{flex:1;min-height:0;overflow:auto;scrollbar-width:thin;scrollbar-color:#cad4e1 transparent}
.conversation{grid-template-columns:44px minmax(0,1fr) auto;min-height:76px;padding:13px 13px;gap:11px;border:0;border-bottom:1px solid #edf1f5}
.conversation:hover{background:#f7faff}
.conversation.active{background:#eaf3ff;border-left:0;box-shadow:inset 3px 0 var(--blue)}
.conversation .avatar{width:42px;height:42px;background:#e8eef7!important;color:#33425a;font-size:11px}
.conversation h3{font-size:12px;color:var(--ink);margin:1px 0 6px}
.conversation p{font-size:10px;color:#748095;max-width:none}
.conversation time{font-size:9px;color:#8995a7}
.conversation .unread{top:42px;right:13px;background:var(--blue);color:#fff;min-width:19px;text-align:center;padding:2px 5px}
.conversation-empty{margin:auto}

/* Conversation */
.chat-panel{border-right:1px solid var(--line);min-width:0;overflow:hidden}
.chat-header{height:66px;padding:0 18px;background:#fff;border-bottom:1px solid var(--line);gap:11px}
.chat-header .avatar{width:40px;height:40px;background:#e9eff8!important;color:#36455b}
.chat-header h3{font-size:13px;color:var(--ink)}
.chat-header small{color:#68778d;font-size:9px}
.chat-header small::first-letter{color:#14ae6f}
.chat-resolve{height:34px;padding:0 11px;display:inline-flex;align-items:center;gap:6px;border:1px solid #bfd2eb;border-radius:9px;background:#fff;color:#40536c;font:700 10px 'DM Sans';cursor:pointer}
.chat-resolve:hover{background:var(--blue-soft);border-color:#9fc0ed;color:var(--blue-dark)}
.chat-resolve svg{width:15px;height:15px}
.connection-pill{padding:6px 10px;border-radius:10px;background:#f2f4f7;color:#6c7788}
.connection-pill.connected{background:#e8f8f1;color:#138356}
.chat-body{padding:22px clamp(18px,2.7vw,42px);background:#f8fafc;scrollbar-width:thin;scrollbar-color:#ccd6e2 transparent}
.date-divider{margin:0 0 24px}
.date-divider span{background:transparent;color:#8c98a8;font-weight:600;letter-spacing:.5px}
.message{max-width:min(74%,720px);margin-bottom:17px}
.bubble{padding:10px 13px;border:1px solid #dfe6ee;border-radius:7px 15px 15px 15px;background:#fff;color:var(--ink);font-size:12px;line-height:1.48;box-shadow:0 2px 5px rgba(28,43,67,.055)}
.sent .bubble{background:var(--blue);border-color:var(--blue);color:#fff;border-radius:15px 7px 15px 15px;box-shadow:0 5px 12px rgba(40,120,237,.15)}
.message.has-media .bubble{padding:7px}
.message.has-media.sent .bubble{background:#fff;color:var(--ink);border-color:#dfe6ee}
.message time{margin-top:5px;color:#8a96a7}
.message time b{color:var(--blue)}
.agent-label{color:#718096}
.media-caption{color:inherit}
.chat-compose{padding:12px 14px;background:#fff;border-top:1px solid var(--line)}
.composer{padding:8px 9px;border:1px solid #d8e0ea;border-radius:13px;background:#fff}
.composer:focus-within{border-color:#9dc1f4;box-shadow:0 0 0 3px rgba(40,120,237,.08)}
.composer textarea{min-height:35px;color:var(--ink);background:#fff}
.compose-actions .send{width:37px;height:34px;border-radius:8px;background:var(--blue);color:#fff}
.compose-actions .send:hover:not(:disabled){background:var(--blue-dark)}
.compose-hint{color:#8995a7}
.inbox-empty .big-icon{background:var(--blue-soft);color:var(--blue)}

/* Contact details */
.details-panel{border:0;background:#fff;overflow:auto}
.details-title{height:66px;padding:0 18px;border-bottom:1px solid var(--line);font-size:11px;color:#667387}
.customer-card{padding:22px 16px 18px;border-color:var(--line)}
.customer-card .avatar{width:60px;height:60px;background:#dfecff!important;color:#1857a8;font-size:15px}
.customer-card h3{font-size:14px;color:var(--ink);margin-top:10px}
.customer-card p{color:#798597}
.details-section{padding:17px 18px;border-color:var(--line)}
.details-section h4{font-size:9px;color:#7d8999}
.detail-row{margin:12px 0;align-items:center}
.detail-row>span{background:#f2f6fb;color:#607087}
.detail-row small{color:#8c97a7}
.detail-row strong{color:#27364b;overflow-wrap:anywhere}
.detail-summary{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 10px;margin:7px 0;border:1px solid var(--line);border-radius:9px;background:#fbfcfe;font-size:10px}
.detail-summary span{display:flex;align-items:center;gap:7px;color:#667387}
.detail-summary strong{font-size:9px;color:#34445b}
.connection-dot{width:7px;height:7px;border-radius:50%;background:#a5afbd;display:inline-block}
.connection-dot.connected{background:#18ad70}
.status{background:#e8f8f1;color:#138356}
.resolve{height:38px;border-color:#a9c9f4;color:var(--blue-dark);background:#fff}
.resolve:hover{background:var(--blue-soft);border-color:#82b1ef}

/* Application modules */
.contacts-page,.overview-page,.generic-page,.client-settings-page{background:var(--bg)}
.contacts-page{padding:28px 30px}
.contacts-head h1,.module-head h1,.generic-head h1,.client-settings-head h1{color:var(--ink)}
.contacts-toolbar label,.contacts-table,.metric-grid article,.operation-card,.generic-page .empty-state,.settings-catalog>button,.settings-catalog>.settings-card-disabled,.provider-grid>*,.connections-toolbar,.connection-row,.evolution-tenant-card,.connections-empty{border-color:var(--line);box-shadow:var(--shadow-sm)}
.contacts-table th{background:#f7f9fc;color:#748095}
.contacts-table td{border-color:var(--line)}
.contact-identity>span,.contacts-empty>span,.metric-grid article>i,.generic-page .empty-state .big-icon,.settings-card-icon,.provider-logo{background:var(--blue-soft);color:var(--blue-dark)}
.contact-source{background:#e8f8f1;color:#138356}
.contact-source.manual{background:#f0edff;color:#6755bd}
.contact-tags span{background:#fff1e8;color:#b96233}
.module-head>div>span,.module-eyebrow,.client-settings-head>div>span{color:var(--blue)}
.operation-list>div{background:#f6f8fb}
.settings-catalog>button:hover,.provider-grid>button:hover{border-color:#9dc1f4;box-shadow:0 10px 28px rgba(28,62,108,.08)}
.settings-catalog span,.settings-catalog button div>span,.provider-grid b{color:var(--blue-dark)}
.setup-info{background:var(--blue-soft);color:#295c9c}
.settings-back:hover{background:var(--blue-soft);border-color:#bfd6f7;color:var(--blue-dark)}
.channel-dot.connected{background:#19ad70}

/* Authentication */
.auth-side,.auth-visual,.auth-brand-panel{background:linear-gradient(145deg,#1765dc,#3d8bff)!important}
.auth-brand{height:auto;padding:0;color:#fff}
.auth-brand .brand-mark{background:#fff;color:var(--blue);box-shadow:0 7px 16px rgba(11,55,120,.2)}
.auth-side>p{color:#dceaff}
.benefit-icon{color:#fff;background:rgba(255,255,255,.14)}
.benefit-icon svg{width:19px;height:19px}
.auth-field .input-wrap>span:first-child svg{width:17px;height:17px}
.input-wrap:focus-within{border-color:var(--blue);box-shadow:0 0 0 3px rgba(40,120,237,.1)}
.password-toggle svg{width:17px;height:17px}
.password-toggle:hover{background:var(--blue-soft);color:var(--blue-dark)}
.company-choice span svg{width:20px;height:20px;color:var(--blue)}
.company-choice label:has(input:checked){border-color:var(--blue);background:var(--blue-soft)}
.auth-card,.auth-panel{background:#fff;border:1px solid var(--line)!important;border-radius:18px;padding:34px;box-shadow:0 24px 60px rgba(19,49,92,.14)!important}

/* Admin follows the same visual language */
.admin-shell{--ab:#f7f9fc;--as:#fff;--as2:#f4f7fb;--at:#182235;--am:#748095;--al:#e2e8f0;--ag:#2878ed;--aside:#18263a}
.admin-sidebar{background:var(--aside)}
.admin-nav button:hover,.admin-nav button.active{background:#263b58}
.admin-nav button.active{box-shadow:inset 3px 0 #4c91f4}
.admin-user-avatar{background:#deebff;color:#1857a8}
.admin-primary{box-shadow:0 5px 14px rgba(40,120,237,.2)}
.admin-shell .admin-dashboard-grid article,.admin-empty-chart,.integration-card{box-shadow:var(--shadow-sm)}
.integration-card.selected{border-color:var(--ag);box-shadow:0 0 0 3px rgba(40,120,237,.08)}

@media(max-width:1280px){
  .inbox-grid{grid-template-columns:330px minmax(440px,1fr)}
  .details-panel{display:none}
  .nav-item{padding:0 9px}
  .sidebar>.profile{min-width:auto}
  .profile span{display:none}
}
@media(max-width:980px){
  .brand>span,.company-switch strong,.company-switch .chevron,.nav-item{font-size:0}
  .brand{padding-right:2px}
  .company-switch{min-width:42px;width:42px;padding:5px;justify-content:center}
  .nav-item{width:38px;height:38px;padding:0;justify-content:center}
  .nav-item .badge{position:absolute;margin:-28px 0 0 27px;font-size:8px;padding:1px 4px}
  .company-menu{left:70px}
  .inbox-grid{grid-template-columns:300px minmax(390px,1fr)}
}
@media(max-width:700px){
  .sidebar{height:60px;padding:0 10px;gap:5px}
  .brand{height:60px}
  .brand-mark{width:34px;height:34px}
  .company-switch{display:none}
  .sidebar nav{margin-left:0;gap:2px;flex:1;justify-content:center}
  .nav-item{width:36px;height:36px}
  .sidebar>.profile{padding-left:7px;border:0}
  .profile .avatar{width:34px;height:34px}
  .profile button{display:grid;width:28px;height:28px}
  .profile-menu{top:53px;right:8px}
  .app-shell>main{padding-top:60px}
  .inbox-page{height:calc(100vh - 60px)}
  .topbar{height:54px;padding:0 12px}
  .topbar h1{font-size:14px}
  .top-actions .icon-btn{display:none}
  .top-actions .primary{width:36px;padding:0;font-size:0}
  .inbox-grid{display:block;height:calc(100vh - 114px);overflow:hidden}
  .conversation-list{display:flex;height:100%}
  .chat-panel{display:none}
  .inbox-page.chat-open .conversation-list{display:none}
  .inbox-page.chat-open .chat-panel{display:flex;height:100%}
  .chat-header{height:60px;padding:0 10px}
  .chat-header .header-actions{max-width:110px}
  .connection-pill{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .chat-resolve span{display:none}
  .chat-resolve{width:34px;padding:0;justify-content:center}
  .mobile-chat-back{display:grid}
  .chat-body{padding:18px 13px}
  .message{max-width:88%}
  .chat-compose{padding:9px}
  .compose-hint{display:none}
  .contacts-page,.overview-page,.generic-page,.client-settings-page{padding:20px 14px}
  .contacts-head{align-items:flex-start;flex-direction:column}
  .contacts-head>div:last-child{width:100%}
  .contacts-toolbar{align-items:flex-start;gap:8px;flex-direction:column}
  .metric-grid{grid-template-columns:1fr}
  .auth-card{padding:26px 22px;border:0!important;box-shadow:none!important}
}
@media(max-width:430px){
  .brand>span{display:none}
  .sidebar{padding:0 7px}
  .sidebar nav{justify-content:flex-start}
  .nav-item{width:34px}
  .sidebar>.profile{margin-left:auto}
  .topbar{padding-left:13px}
  .top-actions{gap:4px}
}
@media(prefers-reduced-motion:reduce){
  *{scroll-behavior:auto!important}
}